BentoBasket Store Order & Shipping Policy

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Thank you for choosing BentoBasket Store. We are committed to handling every order with diligence and accuracy, and the policies below are intended to give you complete confidence in your purchase from the moment you check out until your package arrives at your door.

Order Processing

Each order received by BentoBasket Store is given immediate attention. Orders are processed within 1–2 business days, defined as Monday through Friday, excluding U.S. federal holidays. Orders submitted before 2:00 PM Eastern Time are generally dispatched the same business day. As soon as your order leaves our facility, we will send a confirmation email with a unique tracking number so you can monitor its progress in real time.

Domestic Shipping (United States)

We provide multiple shipping options within the United States to meet your scheduling needs. Delivery timelines begin once your order has been dispatched from our facility. All rates are listed in USD.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99 USD
Expedited Shipping	2–3 business days	$14.99 USD
Overnight Shipping	Next business day	$29.99 USD
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may be extended during periods of high volume, such as holidays or severe weather events.

International Shipping

BentoBasket Store currently ships to Canada, the United Kingdom, Australia, and select European Union countries. International orders are typically delivered within 7–14 business days after dispatch. Any import duties, customs fees, or local taxes are the sole responsibility of the recipient and are not included in the purchase price or shipping charges.

Order Tracking

We are committed to full transparency. A tracking number will be emailed to you as soon as your order is dispatched. If you have not received a tracking update within 3 business days of your order confirmation, please contact our customer support team for assistance.

Address Changes

To update your shipping address, please notify us within 1 hour of placing your order by emailing us with your order number. Although we will make every effort to accommodate changes requested after that window, we cannot guarantee that the address can be modified once the order has entered processing.